Privacy notice and terms of use
Privacy notice

Zugersee Finance AG and its subsidiary and associated entities (we or us) are committed to maintaining the privacy and confidentiality of information you provide to us. This Privacy Notice describes our current policies and practices with regard to your personal data which we collect from you directly and/or through your use of our website and/or through our business dealings with or in relation to you.

Personal data, or personal information, means any information about you from which you can be identified.

The people to whom this Privacy Notice applies therefore include:

  • our clients and customers;
  • our suppliers and contractors;
  • individuals who use our website;
  • journalists and individuals who visit our offices or attend any of our events;
  • individuals emailing, telephoning or otherwise contacting us for any purpose, which may include:
    • about services to be provided by us;
    • about services to be provided to us;
    • requests for press or media content;
    • individuals contacting us in the performance of their employment or other role for another entity;
  • individuals whose contact details have been made available to us for marketing purposes or for the purposes of future communication e.g. the exchange of business cards at an event.

This Privacy Notice does not form part of any contract we have with you and we may amend it from time to time. We are continually improving our methods of communication and adding new functionality and features to this website and our existing services and administrative processes. Because of these ongoing changes, changes in the law and the changing nature of technology our data protection practices will change from time to time. We encourage you to check this page frequently.

If you have any questions about this policy, please contact privacy@zuger-see.com.

What information do we hold about you?

Personal data, or personal information, means any information about an individual from which that person can be identified.

We may collect, store, and use some or all of the following categories of personal information about you:

  • Personal contact details such as name, title, addresses, telephone numbers, email addresses and business contact information.
  • Photographs if you attend any of our events.
How do we use this information?

We use the categories of information in the list above to allow us to, as relevant:

  • perform our contract with you;
  • comply with legal obligations;
  • and pursue legitimate interests of our own (for example, in furtherance of our own business).

We may also use your personal information in the following situations, where it is needed in the public interest or for any official purposes.

The types of situations in which we may process your personal information, depending upon the nature of your relationship with us, are listed below:

  • to provide you with our services and other information, including your use of our website;
  • to provide our services to our clients;
  • to contact you to inform you of our services or events and to send you updates on issues we think will be of interest to you and in relation to or arising from our events and publications;
  • to respond to any query you have made of us, including providing information about our people and services where you have made a website inquiry;
  • for marketing purposes and market research;
  • to administer our website and help us improve our services;
  • for press releases, invitations to meet our staff and management team, press events, to highlight any spokespeople;
  • to comply with our legal obligations;
  • to prevent fraud;
  • to ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution;
  • to conduct data analytics studies relating to your use of our website;
  • in our emergency contact and business continuity procedures;
  • and complying with any request by you.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

Please note that we may process your personal information without your knowledge or consent in compliance with the above where this is required or permitted by law.

Consent

We do not need your consent to process your personal data where we have another legal basis to do so, as set out above. However, if we do need to seek your consent to processing, we will provide you with reasonable details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.

You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us and, where you have given consent, this can be withdrawn at any time by contacting the Privacy Officer.

Data Sharing

Why might you share my personal information with third parties?

We do share your data with third parties, (including third-party service providers and our other entities) where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so. If we do share data, we require third parties to take appropriate security measures and only process your data for specified purposes.

Which third-party service providers process my personal information?

“Third parties” includes third-party service providers (including contractors and designated agents) and our other entities, including our nominee and trust companies. We may provide your personal data to third party event organisers or webinar hosts. Your personal information may also be provided to the press and other media sources as part of any agreed press release relating to any project we work on with you.

We may also disclose any personal information to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability or in the event of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event including disclosure of your information to any successor of ours.

Transferring information outside the EU

We may transfer the personal information we collect about you to countries outside the EU in order to perform our contract with you. Your data may be processed by our other entities, including those outside of the European Union. However, to ensure that your personal information does receive an adequate level of protection we have put in place contractual obligations to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects European Union and local laws on data protection.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have a Data Protection Policy with which our staff are required to comply and we have provided training to our staff regarding their obligations in ensuring the security of your personal data and staff are aware that misuse of personal data may be grounds for disciplinary action against them.

We also have procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data Retention

Our intention is to retain your personal information for only as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you place an information request through the Site, we will maintain your contact information for our records unless and until you ask us to delete this information.

Rights of access, correction, erasure, and restriction

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to be told about how that information has been collected and used.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Withdraw consent for the processing of your personal information. If you notify us of such withdrawal we will no longer process that personal information unless we have another legitimate basis for doing so.

You will not usually have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

How you exercise these rights

Any request in relation to any of the above rights should be directed to the Privacy Officer at privacy@zuger-see.com.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who does not have the right to receive it.

Unsubscribe

If you have received any email from us with information about any of our services, events or updates, you are entitled to be removed from our electronic mailing list. You can do that by updating your preferences by replying to that email, or sending an email to privacy@zuger-see.com with “email unsubscribe” in the subject heading. You may also unsubscribe by writing to Zugersee, Alpenstrasse 2, 6300 Zug.

Data collected through this website – cookies and similar technologies

In addition to the personal information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers they use. This technology does not personally identify you – it simply enables us to compile statistics about our visitors and their use of our website.

Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again, this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

In order to collect the anonymous data described in the preceding paragraph we may use cookie technology on our website.

A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. Cookies do not damage your computer.

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through our website may not function properly if your cookies are disabled.

We use two types of cookies on our website.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies services you have asked for cannot be provided. They are deleted when you close the browser.

Performance cookies

These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.

We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from to gauge more accurately your users’ demographics.

Information about these types of cookies and technologies or about website usage is not combined with information about you from any other source. None of the cookies or technologies that we use in this way personally identify you (unless, in the very rare circumstance, your domain is identical to your name).

Our websites may enable you to interact with us and others via social media platforms, such as Facebook, Twitter, LinkedIn and Youtube. Please read the social media platform’s privacy statement to understand your privacy and data sharing choices.

We may display interest-based ads to you when you are using platforms such as Facebook and Google when you engage with us as described herein. These platforms allow us to personalize the ads that we display to you. We do not share any of your Personal Information with these platforms for ad-targeting, although we may convert your email address into a unique number that can be matched by the platform with its user to allow delivery of the advertising. Additionally, although we do not provide any Personal Information to these platforms, they may gain insights about individuals who respond to the ads we serve.

Consent

To comply with current legislation we need to ask for your consent to set the performance cookies described above. When you arrive on our website a pop-up message will appear asking for your consent to place performance cookies on your device. In order to provide your consent, please click ‘OK’. Once your consent has been provided this message will not appear again when you revisit our website. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings. You can find out more information about cookies at allaboutcookies.org and youronlinechoices.com/uk/.

Links to other websites

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third party websites or any association with their operators. We do not control these websites and are not responsible for their personal data practices. We recommend you review any privacy notice posted on any site you visit before using the site or providing any personal data.

Further questions, feedback or complaints

If you have any questions or feedback about this Privacy Notice or how we handle your personal information, please contact the Privacy Officer at privacy@zuger-see.com or by writing to Zugersee, Alpenstrasse 2, 6300 Zug.

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice at any time and we may also notify you in other ways from time to time about the processing of your personal information.